We have added the ability to accept requests for a call back directly in the Telegram messenger. A special bot will send you messages about request that you get on the website with the phone number to call back. Read about how to set up a Telegram bot in the FAQ.
What are the advantages of receiving messages about requests for a callback via Telegram? This is a great free alternative to paid sms message. Notifications come directly to your mobile phone. You will be able to instantly respond to your customers’ requests. This is convenient for a manager when he cannot view email (for example, on the road). Directly from the messenger, you can insert the client’s phone and call him back in two steps. Fast response is a satisfied customer.